Today, there is a lot of buzz around the word "Candidate Experience". It does not simply begin the moment the candidate walks in the company premise rather it’s the very moment they read the job posting.
In a candidate driven market, where there is cut throat competition to attract quality talent, candidate experience can be a major differentiator.
Not to forget, the experience the candidate goes through during the first step of their Interview process creates a lasting impression about your company.
Beginnings of all great things are small. An assessment tool is one of those small steps towards the hiring process which guides the candidates. We have spoken to 1000+ candidates and curated 11 stepping stones that an assessment must have which in turn will enhance candidate experience.
#1. Accepting details
Asking a lot of details even before the assessment starts may be a turn off for the candidates. A balanced approach mixed with a bit of empathy goes a long way in forging a bond with the future employees.
#2. Conveying clear objectives
Clear and specific objectives aka. The section Instructions and guiding notes need to be on point making sure the text conveys the right information.
#3. Ensuring familiarity through practice tests
Are your candidates losing the track of time in understanding the platform? You sure need to give a tour first to help them familiarize before they get into their mind palace. Practice tests get your job done for understanding the whereabouts of the platform.
#4. Respecting candidate’s time
A prominent timer helps keep the track of time and notify when there are just some minutes left, however, highlighting it with bright colors might seem a bit of distraction when the focus needs to be at the peak. You might want to mellow the colors down but keep the presence of time felt.
Scalable screen (Options as well as Questions) help in navigating through the answers without losing the sight of the question and time which specifically helps during coding assessments.
#5. Faster Response
As time is of essence in an exam, placing of any actionable element which is the immediate response must be placed as close to the content as possible.
#6. Personalized touch
Giving the right instructions at all the required places does not leave the candidates wondering for the next thing to do. Don't forget to add that personalized touch that will maintain a positive view of the company.
e.g. A note mentioning the shortcut of intellisense while coding might mean the world to the candidate at that pressure point.
#7. A red flag
Displaying a flag for a question helps to come back to a difficult question later or identify the question which was missed while fast-forwarding before the candidate submits the test.
A way to deselect or reset the selected option could be a win when you are in a dilemma involving negative points.
#9. Intelligent Proctoring
Online invigilation enables the organization to scale worldwide – to run more exams and with a greater geographical reach.
Candidates benefit by being able to appear for their exam in the comfort of their own home. This is more relaxing than travelling to a test center, and a familiar and quiet environment helps them to concentrate during the exam.
Summarizing the number of attempts and warning the candidates before the final click-"Finish Test" is needed to reflect back if any loose ends are to be fixed.
#11. Ask for Feedback
Finally asking for feedback is a chance for a candidate to explain if there are any shortcomings or concerns during the assessment. You can use this feedback to ensure a better experience for your future employees.
If you have all the above points coupled in a single tool, you know you've got the power to a perfectly happy hire